Last Updated: June 2026

At So Yum Cakes, we respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website and place an order with us.

1. Information We Collect

When you make a purchase or attempt to make a purchase through our website, we collect the minimum necessary personal data required to fulfill your order. This includes:

• Identity & Contact Data: Your name, email address, phone number, and physical address.

• Order Details: Your selected order date, fulfillment preference (pickup or delivery), and specific cake requirements.

2. How We Use Your Information

We use the information we collect strictly to manage your experience and fulfill your orders. Specifically, we use this data to:

• Process your orders, arrange local delivery to your address, or coordinate your scheduled pickup.

• Communicate with you directly regarding your order status, design requirements, or any changes to your collection date.

• Comply with legal, accounting, and tax obligations under New Zealand law.

We do not use your information for marketing purposes, newsletters, or advertising tracking.

3. Payment Processing & Security (Stripe)

All online financial transactions on our website are securely processed through Stripe, a leading global payment gateway.

• We do not store, see, or collect your credit card details on our website’s servers.

• Your payment details are encrypted and sent directly to Stripe. Their handling of your personal information is governed by Stripe’s own privacy policy. Stripe adheres to the strict security standards set by PCI-DSS to ensure your payment details remain entirely secure.

4. Sharing Your Data

We value your trust and do not sell or trade your data. Your information is only shared with third-party services directly essential to fulfilling your order, such as:

• Stripe (to securely process your payment).

• Delivery Personnel (only sharing your name, phone number, and address to drop off your cake securely).

5. Data Retention

When you place an order through our website, we maintain your order records for tax and accounting purposes. We hold this information securely unless and until you ask us to delete it.

6. Your Rights Under the NZ Privacy Act 2020

Under the New Zealand Privacy Act 2020, you have the right to request a copy of the personal information we hold about you. You also have the right to request that we correct any inaccuracies or delete your information completely from our active databases.

If you wish to make a request regarding your data, or if you have any privacy-related questions, please contact us directly via the contact details provided on our website.